Terms & Conditions

Welcome to Digiworld IT Solution. These Terms & Conditions govern your access to and use of our website, www.servicesupports.info, and the services offered through it. By visiting our website or booking a service, you agree to comply with the terms outlined below. If you do not agree with any part of these terms, please refrain from using our website or services.

1. Definitions

1.1 Website
Refers to www.servicesupports.info operated by Digiworld IT Solution.

1.2 Services
Includes home appliance repair, inspection, servicing, installation, and maintenance solutions.

1.3 User / Customer
Any individual who visits the website, contacts us, or requests a service.

1.4 Technician
A trained and authorized professional assigned to perform appliance-related services.

2. User Responsibilities

2.1 Eligibility
Users must be at least 18 years of age to book or avail of our services.

2.2 Accurate Information
Customers are required to provide correct and complete details during service booking. Digiworld IT Solution is not responsible for delays or issues arising from incorrect or incomplete information.

2.3 Acceptable Use
Users must not attempt to misuse the website, access restricted areas, interfere with system operations, or engage in activities that disrupt service delivery.

3. Service Terms

3.1 Scope of Services
We provide repair, inspection, maintenance, and installation services for household appliances such as refrigerators, washing machines, microwaves, air conditioners, and related equipment.

3.2 Booking Confirmation
Service requests can be placed online or via customer support. A booking is considered confirmed only after official confirmation through call, message, or email.

3.3 Technician Allocation
Service scheduling depends on technician availability. We reserve the right to reschedule appointments or assign alternate technicians when required.

4. Pricing & Payments

4.1 Service Charges
Pricing varies based on appliance type, nature of work, and service location. Final charges will be communicated before or during the service visit.

4.2 Payment Methods
Payments may be made via UPI, bank transfer, online payment, or cash, as applicable.

4.3 Taxes
All applicable government taxes will be added to the final bill.

5. Cancellations & Refunds

5.1 Customer-Initiated Cancellation
Customers are advised to cancel service requests at least 24 hours in advance. Late cancellations may attract service or visit charges.

5.2 Company-Initiated Changes
Digiworld IT Solution may reschedule or cancel services due to unavoidable circumstances. In such cases, customers will be informed and offered rescheduling or refund options where applicable.

5.3 Refunds
Refunds, if applicable, will be processed in accordance with our Refund Policy.

6. Limitation of Liability

6.1 Service Condition
All services are provided on an “as-is” basis unless a specific warranty is clearly mentioned.

6.2 Damage Disclaimer
We are not liable for issues arising from existing appliance defects, misuse, unauthorized third-party repairs, or factors beyond our control.

6.3 Force Majeure
We are not responsible for service delays or failures caused by events such as natural disasters, strikes, system outages, or other unforeseen circumstances.

7. Privacy Policy

Use of our website and services is subject to our Privacy Policy. By engaging with us, you consent to the collection and use of your information as described therein.

8. Intellectual Property

All website content, including text, logos, graphics, and design elements, is the property of Digiworld IT Solution. Unauthorized copying, reproduction, or distribution of any content is strictly prohibited.

9. Changes to Terms

We reserve the right to revise or update these Terms & Conditions at any time without prior notice. Continued use of the website after updates indicates acceptance of the revised terms.

10. Contact Details

For service assistance, complaints, or general inquiries, please contact:

Company Name: Digiworld IT Solution
Address: F-177, Sector-23, Sanjay Nagar, Ghaziabad – 201002, Uttar Pradesh
Phone: +91-9548720924
Email: contact@servicesupprts.info
Website: www.servicesupports.info