Privacy Policy

At Digiworld IT Solution (Website: www.servicesupports.info), we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, safeguard, and manage your data when you visit our website, contact us, or book a service. By accessing our website or using our services, you agree to the practices described in this policy.

1. Information We Collect

When you interact with us, we may collect the following types of information:

Personal Details:
Name, residential address, contact number, and email address.

Service Information:
Appliance type, reported issue, service location, preferred appointment time, and service records.

Payment Details:
Payment method and transaction reference (we do not store debit/credit card or UPI credentials).

Website & Technical Data:
IP address, browser type, device details, cookies, and usage patterns to improve website performance.

2. Purpose of Data Collection

The information collected is used strictly for operational and service-related activities, including:

• Scheduling and managing appliance repair services

• Communicating service updates and customer support assistance

• Processing invoices, refunds, and warranty-related requests

• Enhancing website functionality and user experience

• Preventing misuse, fraud, and ensuring legal compliance

We do not sell, rent, or trade personal data to advertisers or marketing agencies.

3. Information Sharing

Your data may be shared only when necessary with:

• Authorized technicians or service partners to complete your requested service

• Payment gateways for secure transaction processing

• Government or legal authorities when required by law

All shared information is handled confidentially and only for its intended purpose.

4. Data Security Measures

We follow standard security protocols to protect your information against unauthorized access, alteration, or misuse. While no online platform can guarantee complete security, we regularly review and update our safeguards to maintain data protection.

5. Use of Cookies

Our website may use cookies to:

• Improve site performance and loading speed

• Enhance user browsing experience

• Analyze visitor behavior and preferences

You can control or disable cookies through your browser settings if desired.

6. External Website Links

Our website may contain links to third-party websites. Digiworld IT Solution is not responsible for the privacy policies, practices, or content of external platforms.

7. Your Privacy Rights

You have the right to:

• Access or update your personal information

• Request deletion of your stored data

• Opt out of promotional or service-related communication

To exercise these rights, please contact us using the details provided below.

8. Policy Modifications

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any updates will be published on this page with a revised date.

9. Contact Details

For privacy-related questions, concerns, or requests, please contact:

Company Name: Digiworld IT Solution
Address: F-177, Sector-23, Sanjay Nagar, Ghaziabad – 201002, Uttar Pradesh
Phone: +91-9548720924
Email: contact@servicesupprts.info
Website: www.servicesupports.info

10. User Consent

By visiting our website or booking a service with us, you confirm that you have read, understood, and agreed to this Privacy Policy.